Terms of service

Terms of Service

Welcome to HEBBI STORE. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Account Terms

You may choose to create an account when shopping with us.

You agree to:

Provide accurate and complete information.
Keep your login credentials secure.
Be responsible for all activities under your account.
Notify us immediately of any unauthorized use.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Pricing & Payment

All prices are listed in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without prior notice.
Payment must be completed before an order is processed.
We accept payment through the payment methods displayed during checkout.
In case of payment failure, your order may be delayed or cancelled.

4. Product Descriptions

We strive to ensure all product descriptions, images, colors, and specifications are accurate.

However:

Colors may vary slightly depending on your device screen.
Minor variations may occur in customized products.
We reserve the right to correct errors or inaccuracies at any time.

5. Custom Products

As many of our products are personalized or made-to-order:

Customers are responsible for reviewing all customization details before placing an order.
Once production begins, customization requests generally cannot be changed.
We are not responsible for spelling mistakes or incorrect information submitted by customers.

6. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

Cancel orders due to stock issues.
Cancel orders involving suspected fraud.
Refuse service where required by law.
Limit quantities purchased.

If your order is cancelled after payment, a full refund will be issued to the original payment method.

7. Shipping & Delivery

Orders are processed within 5-7 Days Depending on the Availability.

Estimated delivery times are provided for convenience and may vary due to:

Courier delays
Weather conditions
Public holidays
Incorrect shipping information
Force majeure events

HEBBI STORE is not responsible for delays caused by third-party logistics providers.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review that policy before placing an order.

9. Intellectual Property

All website content, including but not limited to:

Logos
Graphics
Product designs
Images
Text
Branding
Website design

is the property of HEBBI STORE or its licensors and may not be copied, reproduced, or distributed without written permission.

10. Prohibited Uses

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload viruses or malicious software.
Copy or exploit website content.
Interfere with website functionality.
Misuse customer reviews or communication channels.

Violation of these terms may result in suspension or legal action.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

HEBBI STORE shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

12. Indemnification

You agree to indemnify and hold harmless HEBBI STORE, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your misuse of the website or violation of these Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in West Bengal, India.

14. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with the revised effective date. Continued use of the website after changes constitutes acceptance of the updated Terms.